Learn More About Austin Bin Wash
So…what can we tell you?
Who are you?
We are a local, family-owned Austin based business who live, work, and send our kids to school in this community. We are not an out-of-town operation, we are not a franchise and we are not part of a larger company. We really care and we work hard. It’s that simple.
What areas do you service?
Queue the theme from “I’ve Been Everywhere, Man”, ‘cause it feels as if we do go everywhere. Our service area is vast and we’re constantly expanding. Right now we service from Lakeway out to Hutto, from Manchaca all the way up to Georgetown. We got you covered!
Seriously… Why do I even need to have my trash cans cleaned?
Have you cleaned your own can? Ever? It’s dirty, disgusting work. Plus, there’s a question of what to do with the wastewater. Sign up and you never have to worry about a dirty, stinky can ever again.
Why should I pay to have my cans cleaned when I can do it myself?
Honestly? We’ll do a MUCH better job than you could ever do yourself. We clean cans with extremely hot water (up to 200 degrees) under very high pressure. We use far less water and we collect and dispose of the wastewater properly and safely.
I have a housekeeper. Why wouldn't I just have my housekeeper clean my cans?
Lucky you! Cleaning cans is messy work. It’s also gross. Do you really want someone to clean your cans and then go inside your home wearing the same clothes to make your lunch, your bed, or change your baby’s diapers?
How often should I have my cans cleaned?
This may depend on where you store your cans. Clients who store their cans in a garage, close to a kid’s play area or have to walk by them regularly tend to have them cleaned more often. ‘Cause they stink, y’all. If you’re not sure how often you might want them cleaned we recommend starting with a quarterly service. You can adjust the frequency of your schedule at any time.
When I sign-up for a plan (monthly, bi-monthly, quarterly), what are the contract terms?
Contract!? Bwahaha. But seriously… We don’t require you to sign-up for a specific term, so there is no contract as such. It works like this… We clean your cans. You’re amazingly happy. You keep having your cans cleaned by us. You pay as you go. You can adjust service at any time. The end.
Do I need to pay upfront?
No. Heck no! Why would you do that? We never require you to pre-pay. We charge after service each time.
Why do you have so many 5-star reviews?
We do have a lot of really cool reviews on Google, Yelp, Facebook and NextDoor. Why? We’re just really that good.
What if I only want my cans cleaned one-time?
Sure, we can do that. It’s $45 per can for a one-time clean. However, if you sign-up for one of our regularly scheduled cleans it’s way more economical because all of our regular service plans include up to 2 cans.
Do you clean the cans by hand?
Um…no! We have highly specialized, custom-built equipment to enable cans to be cleaned using hot, high-pressure water for an optimal, environmentally friendly clean. Of course, sometimes the crud stuck on the inside of the cans requires a can-dive. So we do that.
What qualifications do you have?
Dude, we’re cleaning cans. It’s not rocket science. But what we do have is custom designed and specifically built equipment to efficiently and effectively eliminate most germs and bacteria from your can.
Wouldn’t this waste a lot of water?
Do you use hazardous chemicals?
No! We do use an environmentally friendly, biodegradable odor neutralizer that contains natural essential oils to effectively control odors. It’s citrus! On occasion (and sometimes for first time can cleaning), we may also use a biodegradable degreaser.
Do you clean compost cans?
YES. We do clean compost cans. Those cans are some of the nastiest we’ve seen
How will I know when you’re scheduled to clean my cans?
Once signed up, we’ll send you an initial confirmation email that we received your information. Once scheduled, you’ll receive a welcome email confirming your first day of service and instructions for payment. You’ll also receive an email reminder and text reminder the day before each scheduled clean going forward.
How will I know when you’ve actually cleaned my cans?
What’s the best way to sign-up?
Signing up online is the easiest and fastest way to get scheduled for service. Of course, if you want to hear a really cool Australian accent, you can call into the office. If you don’t want to be forced to talk to a real person, you can also text to our office number and we can sign you up that way.
Should I get my trash can tattoo removed?
What if I have a business (restaurant, school, rental property, store, 3-D printable sushi outlet, etc.)? Do you clean commercial properties?
We do! We clean a bunch of different types of commercial waste receptacles. Call or email us for more information.
How do you protect my information if I sign up?
I'm a current client. How do I update my credit card on file?
Send us an email, text or call into the office and we can email you a secure link you can use to update your credit card.